They hopefully get smart and install WinXP or Win7.....
It came with Win8... which was a broken piece of shit. Then I installed Classic Shell, and it become a slightly less broken piece of shit.
But the problem was not the OS. Heck, they could install WinXP and Win7. That won't fix the issue of Windows can't recognize there's a wireless adaptor because the BIOS doesn't work. Windows was doing its job just fine. It doesn't know there's a wireless adaptor because the BIOS told it that the laptop doesn't, so the wireless options are all disabled. The BIOS is the real culprit.
BIOS was at fault. You could reinstall Windows five million times, and BIOS is still the problem.