Nan's arm was bitten hard enough to draw blood, and she has some rough scratches. She is badly shaken, but mostly unhurt.
Nan has no intention of making any kind of physical contact with him, but despite the fear and anger rushing through her, something in Santiago provokes a reaction.
Nan says she forgives Santiago. He is hurt, confused, scared, just like anyone else here. And if there is a way to save him, she will see that he escapes this place too.
But she cannot forget what he has done, and warns that if he ever comes after her again, she will be ready.
Santiago stares for a long moment.